Welcome to the first edition of Aerodoc´s Newsletter!

We will be publishing this Newsletter every month to share Aerodoc activities, news and information that will help you better run your business. At Aerodoc we are deeply committed to improving the excellence of our unique services, and to continually offering solutions best tailored to meet your logistics needs.

2012 is a very exciting year for the Aerodoc team. We are pleased to be developing new internal processes that will allow us to take client services to new levels of efficiency and support. The specifics of these developments are exactly what we with to share with you, all of our business partners.

Best regards,

German Muller
CEO Aerodoc

Aerodoc Launches GTT, a New Line of Services for Brazil

Aerodoc GTT (Guaranteed Transit Time) is the new line of services that consolidates the company´s strategic arrival in Brazil.

Aerodoc do Brazil was created and registered in Rio de Janeiro in 2011, and in 2012 was awarded its own license to import (RADAR, the Brazilian name for the license). This major achievement, after going through review and improvement of the company’s processes, has paved the way to dramatically reduce the imports transit time.

Apart from shortening the transit times, Aerodoc GTT provides an increased traceability of shipments, allowing Aerodoc to guarantee a transit time. The new service is backed by a Service Level Agreement, guided by a chart of penalties in favor to our customers if the guaranteed transit time is not met.

The new service has been tested successfully for shipments containing TV decoders. Aerodoc’s Operations Manager, Julien Hardy, says, “It is the company´s intention to extend the concept to all other type of merchandise in the near future.”

Aerodoc´s changes to improve services

Over the past several months Aerodoc has implemented several changes in order to improve services provided to customers.

Besides the launch of Aerodoc GGT´s line of services, the creation of Aerodoc do Brazil has also allowed the company to gain full control during the lifetime of every shipment. This is possible since there is no longer dependency on third-party importers.

The company has also created new internal organizational structures that include the new Project Office with Project Managers, the new centralized Global Operations Management Office, and implementation of new control tools. We are now able to maintain even closer tracking of every single shipment.

Aerodoc has also reformulated its internal organization to increase the focus on customer requirements. As a result, a PMI (Project Management Institute) based Project Office was created. The PO office is responsible for the interface between Aerodoc and the customer, providing a single point of contact.

Ordering and Reporting have also been streamlined and unified, making the entire process more efficient. In both Brazil and Mexico, Aerodoc centralized the merchandise in one, single warehouse per country. We also implemented an inventory system in each country that is connected with our global stock control system.

New Help Desk Line!

To expand services offered by our existing online tracking tool, Aerodoc has added a new help desk line. Aerodoc´s customers now have to option to call an operator and learn about the status of their shipments. Staffed 24/7, the toll-free number is: 1-800-566-7983.

Upcoming shows and events

Join us visiting:
June 13-15
Las Vegas, USA

Logistics and Trade News

The next Aerodoc Newsletter will include relevant news related to logistics and trades from Germany, Argentina, Brazil, Chad, United Arab Emirates, Chile, Colombia, Ecuador, Kenya, Mexico, Nigeria, Peru, Senegal, United States, Uganda, Venezuela and Center America and the Caribbean countries. We hope you will find that information of interest for your business and operations. For this first edition, we have included an editorial article written by the Argentine ambassador to the US, Jorge Argüello, for the daily newspaper Buenos Aires Herald.

Argentina doesn’t want to start a trade war

By Jorge Argüello
Argentine ambassador to the US

What defines a protectionist country nowadays? Is it when a developing country takes precautions against a flood of products with plummeting prices due to an international crisis? Or, is it when an export powerhouse delivers large subsidies exclusively for domestic production? In a world economy like today’s, can protectionism be measured solely by customs measures or those targeting imports?

The answers to these questions will determine if the Americas are headed towards a “trade war,” or if we will need to have a more open dialogue based on new terms and conditions.

I tested some of these answers a few days ago when I appeared on journalist Andres Oppenheimer’s TV show along with the US under secretary of Commerce for International Trade and other participants.

Under Secretary Frank Sánchez expressed concern about Argentina’s current trade policies and mentioned recent claims made by the European Union, the United States — and even by Mexico — against Argentina at the World Trade Organization (WTO), which were widely reported by the media.

First, let me put this into context. Countries file these kinds of complaints against each other periodically; it is common practice within the WTO. While there have been no legal claims against any Latin American country from outside the region, the European Union and the United States have each faced more than a dozen of them in the last four years.

Is a trade war imminent? Speculating on this possibility is excessive. Tensions do exist due to the recent crisis that disrupted global trade. This resulted in lower prices, reduced domestic demand, the adoption of stimulus packages in developed countries, production surpluses, and a great number of products that countries need to sell all around the world.

Perceptions should be based on facts. For instance, why do some argue that Argentina is on the path to protectionism? The most protectionist countries buy the least. In 2011, among all G-20 members, the country that most increased its imports worldwide was Argentina, reaching 30.7 percent. Moreover, since 2003 Argentina’s overall imports have grown fourfold (447 percent)!

In our bilateral relationship, USITC statistics contrast notoriously with any argument that claims otherwise. During the last decade, our bilateral trade doubled (107.7 percent), reaching $13.1 billion. Argentina’s trade deficit with the United States grew 48 percent from January-February 2011 to 2012. Paradoxically, Argentina, the main producer of lemons in the world, which exports to over 60 countries, cannot sell a single lemon in the United States. That is protectionism.

Under Secretary Sanchez asserted that the United States had used subsidies as a tool to boost the economy. He argued that only subsidizing products intended for export was protectionist. Is protectionism being reinvented through regulations, subsidies or technical requirements that have similar distorting effects as a mere customs restriction measure?

This is an old debate. In 1933, in the League of Nations, the US delegate advocated for subsidies on production while rejecting those placed on exports. Other countries such as Australia and Brazil, conversely, demanded that both be regulated, as they could be used for the same protectionist goal. There is a new “protectionism” that is not covered under the WTO rules. For instance, the US government bailed out General Motors and Chrysler. This distorts competition, discriminates between domestic and imported products, and has a protectionist effect. The same can be said with regard to the American Recovery and Reinvestment Act of 2009, which injected $787 billion into the economy for infrastructure, prioritizing the purchase of American goods.

Any government assistance that promotes social welfare and has no trade implications is healthy. But all other subsidies will inevitably have negative commercial repercussions. This reality can no longer be overlooked in discussions about protectionism, let alone without mentioning agricultural subsidies! The trade tensions that resulted from the current global economic crisis need not call for the filing of claims or the fear of trade wars. We need to work together with accurate information, a broader view to give new answers to old questions, and the political will to increase trade to recover and strengthen the economies of our Americas and the world.

Jorge Argüello is Argentina’s ambassador to the United States. The article was published on May 10, 2012 by the newspaper Buenos Aires Herald.

A Better Future for Children

Para los Chicos un Futuro Mejor (“A Better Future for Children”) is a fundraising charity created by Aerodoc in 2007 with the objective of helping children in remote and poor regions of Argentina to continue receiving their formal education.

Today, “Para los Chicos un Futuro Mejor” helps four elementary schools with a total of 168 students. The fund works to help keep these children studying and growing academically, and to ensure they have the opportunity to go to high school and, in a future, maybe even to college. Helping these children succeed in life not only creates a better future for each child, but also for society.

Every two months, a team of Aerodoc employees (including the CEO) travels to the remote locations to bring school supplies, books, food, clothes, toys and even bicycles. Most of these kids live far away from the schools, in isolated landscapes, and without bicycles they have to walk miles each day to go to class. Twice a year a team also takes care of critical infrastructure and maintenance jobs according to the needs of each school.

The fund is committed, permanently, to working with the school directors and teachers to keep track of all needs, not only in general, but also in particular cases.

The fund is supported by private donations. The most recent trip started on Friday, May 18. The team traveled to Departamento Figueroa, in the Argentinean state of Santiago del Estero. They brought the children food, clothes and bicycles.

For more information about Para los Chicos un Futuro Mejor, go to You can also write us at:

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