New actors are facilitating hybrid workspaces or disrupting industries such as education. Learn who are these integrators providing, installing and designing tech-based spaces and why they play a key role in business innovation. And how companies like Aerodoc can guarantee shipping and warehousing, allowing the technology equipment to arrive at its destination in time and form for installation.
Not long ago, boardrooms were the only spaces with sophisticated videoconferencing systems. Back then, technology seemed to be just a differentiator. Things have changed and that kind of equipment has become a must for companies over the past decade – an essential need they virtually cannot live without, and not just for large corporations.
The need for technology, however, does not mean it must be incorporated carelessly or just everywhere. Just like with any business strategy, that has to be part of a thoughtful, systematic process, with a series of well-defined goals set before beginning. This is not limited to computers: multiple technologies related to work, teaching, and domestic spaces have recently become accessible as well.
One challenge faced by companies is what kind of device they should purchase: which brands and models, where and how to install them, and how to make them easier to use. Corporate IT or Tech departments know they have to be a part of digital transformation, but there are many ways to achieve that and if you don’t know about the subject, it can get really confusing.
This is where technology integrators come in, providing audiovisual, unified communications, digital signage and IoT solutions and acting as an entry point for incorporating, adapting, and maintaining tech at companies. In other words, technology integrators kick off digital transformation from the companies’ core value generator: the people working there.
For technology integrators, international and local logistics are essential to the business. The main reason is that many of the technologies available in countries such as the United States, Europe, or production centers in Asia are not offered by local resellers. That is where the link with companies like Aerodoc begins: guaranteeing shipments, importing, and allowing the technology equipment to arrive at its destination in time and form for installation. For integrators, Aerodoc’s Importer of Record solutions is the key: they can provide their services in more than 160 territories around the world. Integrators bring knowledge and implementation. Aerodoc delivers technologies to the destination.
A lot more than tech resellers
The name says it all: these professionals integrate. They are not mere tech carriers. Their job is essential, as they integrate every internal process and link them with the tech innovations their customers wish to implement.
Technology integrators know how to use and implement new technologies into business models. They support and develop projects to help manage and use resources and tech infrastructure in an agile, efficient way. This has made them increasingly essential: they make it possible to make calls, get a perfect video feed for participants in a videoconference or help a customer find the office where they will have a meeting.
Tech integrators gather external components in a unique system built by them. Process complexity is thus minimized with help from automation and centralization. Time, money, and convenience are among the benefits companies get from their work.
But how do they do all that? Technology integrators act as channels for leading tech providers who, as they are certified to adequately use those providers’ systems, are able to offer lots of resources and then adapt them to each individual case.
This is how they develop various services that go beyond devices. Technology integrators have knowledge about hardware, software, cloud computing, security, communications and, broadly speaking, every area in IT.
Solutions offered by technology integrators include:
- Workspace Collaboration (WSC)
Collaboration has become the new paradigm for workplace communications. In this sense, technology integrators build tech experiences in the workplace that enable top efficiency, accessibility, engagement, and productivity whenever companies need it.
- Unified IT (UIT)
Integrators also work in connectivity, communications, cloud computing, and IoT to ensure intelligence, resource efficiency and above all things, security.
- Managed Services Provider (MSP)
One of the integrators’ goals is finding the best support methodology in order to ensure a sustainable user experience. To do so, they work with support agreements, help desks, asset management, and outsourcing.
- Home Entertainment Gear (HEG)
Technology integrators are not limited to workspaces. They also promote home entertainment through home theaters for movies and music, centralized controls, gaming, hi-fi stereo, vinyl, and other entertainment options.
Each of these technologies makes a unique contribution to the experience. Digital transformation cannot happen without quality, so integrators offer alternatives for audio, video, control, collaboration, or IT.
Regarding audio and video, they have professional, hi-fi speakers, amplifiers, synth amplifiers, and dynamics projectors. Controls include solutions for homes, offices, and even classrooms. Technology integrators also support the development of remote system monitoring and management, lighting, curtain and thermostat controls, and user interfaces and processors.
As for IT and collaboration solutions, they offer video terminals for desks and rooms; immersive telepresence; networking and connectivity; routers; switches, and wireless. If so much technology is scary or confusing for you, do not worry – that’s what integrators are for!
At Aerodoc we have learned a lot about technology from them. We talk to integrators around the world on a daily basis about what we are experts in ensuring the best service delivery experience for integrators in countries where they are and are not present. And it’s not just about shipping and delivery. For integrators, Aerodoc is also at the beginning and at the end of the process. At the beginning, being the main hub for the reception of the different parts of the technological solutions. And towards the end of the chain, serving as a warehouse for some parts, reducing the integrators’ time to market.
The world of technology and Aerodoc is very close. And we are here to serve them. Always.
