White-Glove Delivery services take extra care during shipping and provide first-rate product installations. Find out its advantages and when it’s best to use it.
Some objects must be handled with special care during shipping. Most of these objects also need to be assembled and installed by industry experts upon reaching their destination. Whenever businesses or people need to import or export such products, they hire the so-called White-Glove Delivery services.
The white-glove concept is used to describe excellency in services. ‘It is one of the most cutting-edge package delivery techniques in logistics and transportation,’ explain experts from The Insight Partners, an international market research agency, adding that ‘White-Glove Delivery is used for special brands, focusing on details. This creates profitable opportunities for the industry.’
In this sense, research from Business Growth Reports, a space for spreading information about various industries, points out that ‘the global white-glove services market reached $20 billion in 2021. […] and is estimated to hit $41 billion by 2028, growing at a 10.3% CAGR during the analyzed period.’
Furthermore, a global consultancy firm Cognitive Market Research report indicates that around half of that market comes from North America, followed by Europe, Asia, the Middle East, Africa, and South America, which account for a small portion of annual profits.
Reasons to hire White-Glove Delivery services
Industry reports show that the coronavirus pandemic had a significant impact on the shipping industry, not just from a business standpoint but also in the consumer mindset. ‘Since 2020, the shipping experience has been increasingly influential for consumers,’ said Small Business Trends, a company that generates information about under-researched industries. ‘Around 84% of respondents claim improved delivery helps a purchase stand out in the customer’s experience,’ the company added.
That same report points out that ‘knowing exactly when a product will arrive is a key factor for 92% of buyers,’ directly impacting whether the customer will choose the shipping company again in the future.
White-Glove Delivery services aim to remove the ‘fear factor’ for customers. According to the data, people appreciate timely delivery. Hiring White-Glove Delivery services bring a benefit for them in that regard.
Benefits of White-Glove Delivery
– Reduced damage risk
The first advantage of these services has to do with their careful handling of objects. Traditional delivery services ship many products together, increasing the chances of damaging them. That does not happen with White-Glove Delivery, as it focuses on protecting packages.
– Reliability
Businesses and companies hire White-Glove Delivery because they need ‘to feel confident that everything will happen as agreed.’ This is essential when shipping fragile, expensive products such as antennas, data center racks, and other tech gadgets from one country to another. Many companies expose millions of dollars in tech estate during shipping. In this sense, any service provider that can ensure peace of mind during that process will be better appreciated.
– Customer service
The third advantage of White-Glove Delivery services is the ability to get in touch with the shipping company through direct lines or tracking apps, so customers can follow every step of the shipping process virtually in real-time. This level of communication is unusual among standard shipping services.
Is price an impediment?
White-Glove Delivery services are premium, custom services, so they are more expensive than regular services. Other factors that can impact on the closing price must be taken into account, too.
The product’s destination, size, shape, and delivery time can alter the service’s final value. Prices for White-Glove services are not fixed but vary according to the product you are shipping and the shipping date.
In any case, White-Glove Delivery services are better suited for high-value products or those critical for business operations.
Aerodoc has expertise in importing and exporting high-value products. Our team of experts provides customized services to customers to ensure their goods are shipped as agreed. To do so, we provide real-time tracking, special care during shipping, and installations when necessary.
If you need to hire White-Glove Delivery services to import products, do not hesitate to contact Aerodoc.
